Our Clients

Responsive

Since we are small, we do not have a dedicated IT department.  The biggest benefit to being on Wyant’s WeCare program is that it’s nice to be able to direct employees to contact Wyant’s Help Desk directly to have issues resolved.  In terms of off-site IT management, Wyant is very responsive to the needs of their clients.  The ticket system they have in place lets you know the status of your request.  Wyant also has regular meetings with their clients to help troubleshoot potential future problems.

Personal Service

The single biggest benefit we’ve realized while working with Wyant is that my staff can reach out to them and I know they will be taken care of.  In my opinion they stand out compared to other IT firms because of the personal service we receive along with making sure I understand what is going on.  Their email notifications and dashboard help me track issues while not having to be directly involved.  Choosing Wyant as your IT Services provider is easy because their team is able to discuss things in terms that anyone can understand.  They make sure the staff is happy before they leave and offer same day service most of the time. 

Timely Response

The greatest single benefit of working with Wyant is the total managed solution with behind the scenes support and timely response. Wyant outshines other IT providers because of their technical aptitude, timely response, and comprehensive solutions.  If you’re on the fence about using Wyant for your IT Services know that they have a highly skilled staff that is responsive to urgent and sensitive needs with clear and concise communication. – 

Director of Information Technology

A benefit that I have received from using Wyant is extra time to work on other things by Wyant taking the networking piece off my plate. Also it is very challenging to find a good network engineer that wants to work up in the UP of Michigan. Wyant has taken that concern off my shoulders.

Wyant has been very responsive to us when we have a critical situation. For example, when our network went down, I was able to get them on the phone immediately and start figuring things out after hours. Give Wyant a chance as they are very knowledgeable and can provide solutions for your IT needs.

Practice Manager

It seems a little silly, but for me, personally, it is nice to know that I can take a vacation or be away from the practice and know they are in good hands. It is a huge weight off my shoulders even when I am here, as the staff do not have to wait until I can get around to looking at the problem, they can just reach out to Wyant to get it taken care of.

Wyant is super responsive and communicates everything. I never feel left in the dark, and appreciate the promptness in getting problems solved. With their help desk I can keep track of what is going on in the practice without having to be directly apart of it.

The value, knowledge, and security you get with them so worth it. As a medical practice keeping patient data safe is a number one priority, and knowing Wyant is there to keep us up to date and keeping vigilant is well worth it.